Introduction
datologie ("datologie", “we”, “us” or "our") recognises and respects your privacy. We want you to feel confident using our services. This Privacy Policy sets out the data processing practices carried using the Internet and any other electronic communications networks.
We ("we", "our" or "us") are the data controller (i.e. the company which decides the means and purpose for the processing of your personal data) for the purpose of applicable data protection law
Please note that all data thus captured will be used and held in accordance with the requirements of the General Data Protection Regulations 2018
1. Information Collected
We do not collect any Personally Identifiable Information (PII) when your visit or browse our Website.
We collect information from visitors when a form (contact us or subscription), or appointment is booked via our Website, blog or subdomains, (the "Website"), or when you contact us by email or phone.
Data collected will include your name, job title, company, phone number and email address. This data will be processed and stored in our CRM system (Salesforce CRM).
The data may be processed and temporarily stored (up to 10 working days) in Jotform or Calendly and transferred to our CRM system Information stored in Jotform or Calendly is permanently deleted after it has been transferred to our CRM system (Salesforce Sales Cloud).
Data may be held in Salesforce for up to three years for our Sales and Marketing purposes only. Thereafter, PII data will be permanently deleted unless it is required for transactional purposes.
2. Personal Information Usage
We will hold your personal information in our system for relevant purpose only. We process PII information to:
(i) Provide information about our services, solutions and respond to general enquiries.
(ii) Enable business transactions such as marketing, sales, service, support and billing.
(iii) Process a job application and related activities (if you applied for a job).
3. Marketing
If at any point you would like to amend your communication preferences, opt-in or opt-out please you have two options:
If at any point you would like to amend your communication preferences, opt-in or opt-out please click the Communication Preferences link or Unsubscribe link at the end of the message.
4. Abuse
If you send us objectionable material or behave in a disruptive manner when using our Website, we may process personal data included in your messages to contact you to resolve any matters. Where we are unable to resolve the matter amicably and we believe you may be in breach of the law, we may use your personal information to inform relevant third parties such as your email/domain service provider, ICO or other UK authorities.
5. Disclosures
We will never sell your data to third parties or share it unless we are obliged to disclose personal data by law, or the disclosure is ‘necessary’ for purposes of national security, taxation and criminal investigation.
6. Other Websites
Our Website may contain links to other websites that are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you that will be used by them in accordance with their privacy policy, which may differ from ours.
7. Internet Based Transfers
Given that the internet is a global network, using it to collect and process personal data necessarily involves the transmission of data on an international basis. This means for instance that data you pass to us may be processed outside the UK or European Economic Area, although the data will always be held securely and in line with the requirements of UK data protection legislation. By communicating electronically with us, you acknowledge and agree to our processing of personal data in this way.
8. Use of Cookies
We use cookies to enhance your online experience with us. Currently, we only use Google Analytics to collect information about how visitors use our Website. From time to time we use the information to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the Website, where visitors came from and the pages on our Website they visited.
9. Subject Access Requests
You have the right to see personal data we hold about you. To obtain a copy of the personal information we hold about you, please contact us.
10. Amendments
Please note that this Privacy Policy is subject to change from time to time.
Contact Details
If you have any requests concerning your personal information or any queries regarding data handling or our privacy policy, please write to us via our online contact form. We will respond to your request, without needless delay, within 28 days from receipt of your request.
Alternatively, you can write to:
The Data Protection Officer, datologie, 3rd Floor, 86-90 Paul Street, Shoreditch, London, EC2A 4NE.
If you are not satisfied with the response you can contact the Information Commissioner’s Office.
References
Data Protection Act 2018 | https://www.legislation.gov.uk/ukpga/2018/12/contents/enacted
Information Commissioner’s Office (ICO) | https://ico.org.uk
Salesforce Privacy Policy | https://www.salesforce.com/uk/company/privacy
Calendly | https://https://calendly.com/pages/privacy
Jotform | https://www.salesforce.com/uk/company/privacy